Buy One Voucher - Get Another FREE!
Frequently Asked Questions
- How Do I Redeem My Gift Vouchers?
- In order to redeem a voucher simply take a look at our interactive map to decide which venue suits your requirements and offers the package of your choice, make a note of your preferences including at least 2 dates with times (the more dates/times provided, the easier it is for us to get you booked in). You can ensure your voucher is valid for the package/venue of your choice by checking the section headed "Package". You can then call our Customer Services Team on 0844 745 5005 who will be more than happy to help you through the process.
- How Do I Book My Gift Vouchers?
- Simply book your voucher securely online. However, if you prefer, you can give our trained activity Sales Consultants a call on 0844 745 5005 and they will be more than happy to help you with your booking over the phone.
- Does The Experience That I Book Have To Be For A Specified Date?
- No, our Activity People Vouchers have the additional benefit of being open ended for a 6 month period, so, the recipient can choose a time and date that best suits them.
- Can You Send the Voucher to the Recipient?
- Of course. Just let us know when you book who you would like us to send it to.
- Are There Any Restrictions That I Need To Consider When Booking A Voucher?
- Yes. Some of the activities on The Activity People websites have certain restrictions on them. These are most typically in terms of age, height, weight and health. If there is such a restriction in place, it will be clearly stipulated in the activity description.
- Which Payment Methods Do You Accept?
- We accept all major credit and debit cards with the exception of American Express. Additionally, if you wish to pay by cheque, make cheques payable to 'The Activity People' and send to 'The Activity People, Activity HQ, Raglan House, Raglan Street, Harrogate, North Yorkshire, HG1 1LE'. Please ensure you stipulate which activity you are interested in and include your name address, telephone number and email address.
